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Privacy Policy

1. Introduction

Amenity IWM Services ("we," "us," or "our") is committed to protecting the privacy and security of the personal data of our clients, potential clients, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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2. Contact Information

Data Controller: Amenity IWM Services

Address: 39 Boulton Road, Reading, RG2 0NH

Email: integratedweedmanagement@gmail.com

Phone: 07595 851 444

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3. Data We Collect

We only collect personal data necessary to provide our Integrated Weed Management (IWM) consulting services and to run our business operations. The types of personal data we may collect include:

Category of DataExamples of Data Collected

Identity/Contact DataName, job title, company name, email address, telephone number, business address.

Financial DataBank account details for payments, and billing addresses.

Transaction DataDetails about services purchased and payments made.

Technical DataInternet protocol (IP) address, browser type and version, time zone setting, operating system, and platform (collected via our website).

Marketing and Communications Data1Your preferences in receiving marketing from us and your communication preferences.

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4. How We Collect Your Data

We use different methods to collect data from and about you, including:4

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  • Direct Interactions: You may give us your Identity and Contact Data by filling in forms, corresponding with us by post, phone, email, or otherwise. This includes data you provide when you:

     

    • Enquire about our IWM services.

    • Enter into a contract for services.

    • Provide feedback or contact us.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies and other similar technologies.

  • Third Parties: We may receive personal data about you from third parties, such as public databases or analytics providers like Google.
     

5. How We Use Your Data (Purpose and Legal Basis)

We will only use your personal data when the law allows us to. We rely on the following legal bases for processing your data:

Purpose for ProcessingLegal Basis for Processing

To register you as a client or prospect and manage our relationship with you.Necessary for the performance of a contract with you.

To perform the IWM Audit services, including site scheduling and report delivery.Necessary for the performance of a contract with you.

To manage payments, fees, and charges and collect and recover money owed to us.Necessary for our legitimate interests (to recover debts due to us).

To manage and secure our website, and to improve our services and marketing efforts.Necessary for our legitimate interests (to define customer types for services, to keep our website updated and relevant, to develop our business).

To send you relevant marketing communications (where you have explicitly consented or we have a legitimate interest).Consent or Necessary for our legitimate interests.

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6. Data Sharing and Disclosure

We may share your personal data with the parties set out below for the purposes outlined in Section 5:

  • Internal Third Parties: Other companies within our business group (if applicable) who provide IT and system administration services.

  • External Third Parties:

    • Service providers acting as processors who provide IT and system administration services.

    • Professional advisors including lawyers, bankers, auditors, and insurers who require reporting of processing activities.

    • HM Revenue & Customs, regulators, and other authorities where we are legally required to report processing activities.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

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7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

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8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, we keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for seven years after they cease being clients for tax and legal purposes.

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9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • The right to access your personal data.

  • The right to request correction of your data.

  • The right to request erasure of your data.

  • The right to object to processing of your data.

  • The right to request restriction of processing your data.

  • The right to request the transfer of your data.

  • The right to withdraw consent (where processing is based on consent).

If you wish to exercise any of the rights set out above, please contact us at integratedweedmanagement@gmail.com

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10. ICO Complaint

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

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